Keeping clients for a lifetime isn’t just about the money. It’s also about giving clients what they need and want, so they feel happy with the relationship and themselves. Likewise, it’s about creating career satisfaction, stability and joy for you, which translates into success for a lifetime.
From there, the long-term success of any massage, spa or wellness business depends on building strong relationships with and recurrent sales from existing clients who come in regularly and also refer other ideal clients to the business. If you struggle to retain and re-book clients or find yourself wasting time, money and energy focusing on finding new clients, then you must read this book.
Creating Lifetime Clients will help you discover exactly who your perfect customers are as well as surprisingly simple and effective techniques for creating repeat visits and referrals from ideal, lifetime clients. You’ll also gain insights into skillfully letting go of patrons that are no longer a good fit for you or your business.
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